18 Mar The Velawcity Distinction
Why Use Velawcity Legal Support Services
Our clients are mainly attorneys; most are business/corporate attorneys. Yet, despite their similarities, each practice/firm is different, and each client’s needs vary. Some clients are steady, even daily users of our services, while others contact us monthly, quarterly, or even annually. Some clients use Velawcity Legal Support Services as their internal paralegal, may issue an email address to us, and request that we enter billable time directly into their billing systems. Some clients ask us to invoice their clients directly, while others use Velawcity as a revenue generator. Whatever our clients need, we adapt.
We see ourselves similar to a trusted concierge who is there for you as needs arise, like Barnard in Pretty Woman. No matter what the request, Barnard came to the rescue with a solution that offered both expertise and discretion. We see ourselves as a trusted partner of our clients (although we’ve never been asked to make arrangements for a “niece” of one of our clients, as Barnard was.)
What Makes Us Different?
Our competitors are traditional service companies like Corporation Service Company (CSC) and others, as well as other paralegal services companies. We recognize that there are always great customer service representatives in these companies. We have our own relationships with some exemplary service companies. The services they provide are invaluable. We believe, however, that our role differs from theirs. While we are also technically an outside vendor, our services are delivered as an insider. We strive to become an extension of your firm or legal department, so whether you contact us daily, monthly, quarterly or annually, we retain institutional knowledge of your clients and your practice/firm so we can easily pick up wherever we left off. We strive to be that valuable go-to paralegal you had in your last law firm.
“… Always highly responsive, completely competent, and cost effective, Velawcity brings all of the horsepower of Big Law paralegal services to the small firm/solo practice market at an absurdly small fraction of the cost.” —Russell T. Alba, Esq., Tampa, FL
Compared to Traditional Service Companies
When you submit a project to us, we run with it just like your favorite paralegal did at your last firm or legal department. Velawcity Legal Support Services:
- Requests entity information once and retains it. We do not request redundant information sheets for every entity.
- Uses your firm letterhead and protocol as you may choose to direct.
- Prepares consents, agreements or other docs that prompted the filing.
- Is able to assist with the entire transaction, from closing agenda to closing binder to stock certificates and securities filings.
- Coordinates signatures – electronic or scanned.
- Rescues your bottom line with prices that are up to 50% less than traditional service companies.
Compared to Other Virtual Paralegal Services Companies
All paralegal services companies are not equal. Velawcity Legal Support Services:
- Never directs you to general email boxes. As a Velawcity client, you are assigned to a primary senior paralegal with over 15 years’ experience. You can reach your paralegal whenever a need arises.
- Promises direct email responses or phone calls within an hour or less.
- Operates as a team. There is always a backup paralegal, who you are familiar with, in the event that your primary paralegal is on vacation or should you need additional services.
- Advances filing fees for established clients.
- Never charges a retainer.
If that isn’t enough, Velawcity also offers a satisfaction guarantee. So, when using Velawcity’s services you are guaranteed to receive value-added services. If not, we adjust – or write off – our invoice, per your request. We offer this as a safety net, but we’re happy to say over sixteen years, it’s been an extremely rare occurrence.
Contact us to learn how Velawcity Legal Support Services can empower your practice and rescue your bottom line. Please do not hesitate to contact Denise Annunciata at 508-310-1001 or via email at email@example.com.
More About Velawcity Legal Support Services
Velawcity Legal Support Services is an Alternative Legal Services Provider (ALSP) that provides competitive edge solutions to empower lawyers nationwide with high-quality, efficient and cost-effective paralegal services. Velawcity paralegals are virtual, on-demand senior paralegals, each with a minimum of fifteen years’ experience working in law firms and corporate legal departments. Whether you need a daily addition to your legal team, periodic paralegal support, quick research or assistance on a specific project, Velawcity Legal Support Services is your cost-effective, responsive team member.